Street fighting, Earth’s calmest spot, e-mail rudeness

The Globe and Mail today (Thursday, Sept. 3rd, 2009) have an interesting tidbit on e-mail rudeness in the SOCIAL STUDIES column on Street fighting, Earth’s calmest spot, e-mail rudeness.

E-mail rudeness

Vicki Walker was forced out of her job as an accountant at a health-care company in Auckland, N.Z., after colleagues complained her e-mails were too “shouty” and confrontational. A tribunal heard that she spread disharmony among her co-workers by sending missives with entire sentences in capital letters. She also behaved “provocatively” by highlighting key phrases in bold or red, according to her employer, ProCare Health. The panel found that, while she had caused friction in her office, her conduct did not amount to grounds for dismissal. Her firm had no e-mail style guide, meaning employees could not be certain about what communications were deemed unacceptable. Ms. Walker was awarded $12,600 and plans to appeal for further compensation. (L6, by Michael Kesterton)

The New Zealand Herald has a story Emails spark woman’s sacking by Rebecca Lewis (Aug 30, 2009) with more detail including the one offensive email submitted as evidence.

inamo restaurant: interactive oriental fusion restaurant and bar

tableTop

From the Wall Street Journal online I learned about a restaurant in Soho, London called, inamo. The restaurant has projectors over the tables so the table top is an interactive screen. You can project menu choices onto your plate, change the mood, play games, and even order a taxi. I wonder if we are going to see a lot more table-top displays? Will advertising pay for interactive tables all over? What could we do with a seminar room?

Almost Augmented Reality

Augmented reality is almost real according to a BBC story by Michael Fitzpatrick, Mobile phones get cyborg vision. Developers like Layar have made it possible to get realtime information about your surroundings overlayed over what your camera sees.

Launched this June in Amsterdam, residents and visitors can now see houses for sale, popular bars and shops, jobs on offer in the area, and a list of local doctors and ATMs by scanning the landscape with the software.

The social media implications are tremendous – imagine having a myPlace site where I can add meaning to locations that others can view. Historical tours, ghost stories, contextual music, political rants and so on could be added to real locations.

Thanks to Sean for this.

Philosophy 366: Student digital ethnography

Derek, Kat and Yosuke in my Philosophy 366, Computers and Culture class voluntarily put together a short video summarizing a survey they took of the classes use of computing. See Philosophy 366 Ethnography. I like the variety of ways they showed the information from having characters talking in WOW to other students holding sheets of paper. I can’t put my finger on it, but there is more information in the video than just the summary information on the cards. Short videos are becoming an argumentative form.

PressThink: Rosen’s Flying Seminar In The Future of News

I blogged before about Clay Shirky’s Newspapers and Thinking the Unthinkable. Guy P. pointed me to a really good summary of positions on the issue of what’s happening to newspapers, see Clay Shirky’s colleague Jay Rosen on PressThink: Rosen’s Flying Seminar In The Future of News. I should also gather in my blog entry on the New Yorker article, The News Business: Out of Print which is a good introduction to the issue.

Personally I think this will strengthen public broadcasting and their news capacity. No one in the USA thinks publicly funded broadcasting as an alternative because they don’t have it, but here in Canada the CBC does a great job, at least on the radio, and in the UK (where they are well funded) they do an even better job with an international service. For example, watching Generation Kill you will notice the Marines are listening to the BBC for their news! (Yes, I know it is fiction, but it is based fairly closely on the experiences of an embedded Rolling Stone reporter.)

Clay Shirky: Newspapers and Thinking the Unthinkable

Thanks to Peter O I came across Clay Shirky’s excellent analysis of what’s going on with newspapers and the web, Newspapers and Thinking the Unthinkable . Some of the salient points:

  • Change has been so rapid that it has changed who is pragmatic and who is a fabulist. Newspapers are in denial about the realities of online content so those who describe what is happening (the pragmatists) are treated as fabulists.

Revolutions create a curious inversion of perception. In ordinary times, people who do no more than describe the world around them are seen as pragmatists, while those who imagine fabulous alternative futures are viewed as radicals. The last couple of decades haven’t been ordinary, however. Inside the papers, the pragmatists were the ones simply looking out the window and noticing that the real world was increasingly resembling the unthinkable scenario. These people were treated as if they were barking mad. Meanwhile the people spinning visions of popular walled gardens and enthusiastic micropayment adoption, visions unsupported by reality, were regarded not as charlatans but saviors.

When reality is labeled unthinkable, it creates a kind of sickness in an industry.

  • The economics of publishing have changed. It used to be that there was a tremendous upfront cost to set up a newspaper or broadcasting facility. Now the infrastructure of distribution is paid for by all so publishing is cheap.

With the old economics destroyed, organizational forms perfected for industrial production have to be replaced with structures optimized for digital data. It makes increasingly less sense even to talk about a publishing industry, because the core problem publishing solves — the incredible difficulty, complexity, and expense of making something available to the public — has stopped being a problem.

  • It is easy to describe life before or after an epochal shift. It is hard to describe the chaos of experiments during the shift. Shirky looks to The Printing Press as an Agent of Change as an example of the hard type of history.

What Eisenstein focused on, though, was how many historians ignored the transition from one era to the other. To describe the world before or after the spread of print was child’s play; those dates were safely distanced from upheaval. But what was happening in 1500? The hard question Eisenstein’s book asks is “How did we get from the world before the printing press to the world after it? What was the revolution itself like?”

  • Advertisers don’t want to pay for the costs of a full-featured newspaper (with international bureaus and investigative reporting.) They will move their money to where it connects with their (usually local) audience.

The competition-deflecting effects of printing cost got destroyed by the internet, where everyone pays for the infrastructure, and then everyone gets to use it. And when Wal-Mart, and the local Maytag dealer, and the law firm hiring a secretary, and that kid down the block selling his bike, were all able to use that infrastructure to get out of their old relationship with the publisher, they did. They’d never really signed up to fund the Baghdad bureau anyway.

  • Newspaper reporting provides a public service that will be missed, but knowing we will miss it doesn’t save it. We just don’t know how to fill the gap that will be left when daily papers dissappear in cities.

“You’re gonna miss us when we’re gone!” has never been much of a business model. So who covers all that news if some significant fraction of the currently employed newspaper people lose their jobs?

I don’t know. Nobody knows. We’re collectively living through 1500, when it’s easier to see what’s broken than what will replace it.

Actually I think there are ideas floating around as to what might fill the gap:

  • Blogs may take up some of the slack with various advocacy groups and NGOs providing investigative reporting in the areas that concern them. I think it is wrong to assume that amateurs will necessarily do a worse job than professional reporters. In fact, as most know, professionals are too busy to usually go into depth and whenever they write about something you know they get it wrong in all sorts of ways. A blog like Buckets of Grewal probably does a more indepth job of examining the Grewal controversy than any newspaper story. The difference is rather that the professionals are committed to breadth and they write better.
  • Publicly funded broadcasters like the BBC and the CBC will provide tax funded news reporting with foreign bureaus and so on. They don’t have to have make a profit and can invest in things perceived as useful for society.
  • There will always be some big and international newspapers like the New York Times or Reuters because there will always be a demand for that sort of news. The internet reduces diversity – every city doesn’t need a newspaper with a foreign bureau. All we need is a couple of news services with foreign bureaus.
  • Some companies have already figured out how to package news as analysis and get other businesses to pay for it. This will accelerate as newspapers fail. Companies like Oxford Analytica will meet the demand of multinational businesses who need access to strategic information. The sooner the newspapers fail the sooner we will see these companies come out of the woodwork and start selling their products to us.

To conclude with another quote from the Shirky essay, “Society doesn’t need newspapers. What we need is journalism.”

MIT: Open Access Mandate

From Twitter I found a link to Peter Suber, Open Access News where there is a story of MIT’s unanimous faculty vote to adopt an Open Access mandate that gives the University the right to archive and make available their articles. Like the Harvard mandate, faculty can opt out if they have a good reason.

Each Faculty member grants to the Massachusetts Institute of Technology nonexclusive permission to make available his or her scholarly articles and to exercise the copyright in those articles for the purpose of open dissemination.

Taco Lab Blog: Siftables and American Shanzhai?

Two images of cellphone cigarette package

The Taco Lab who are probably best known for the Siftables (small cookie-sized tile computes that sense each other) shown at TED have a blog with some interesting posts like this one on American Shanzhai?. Shanzai literally means “mountain fortress” or the hideout of bandits and it refers to pirate activities like hacking cheap copies of consumer goods (that are heavily marked up.) It is now beginning to refer to a creative subculture of improving or altering electronics outside state (and IP) control. Thus the image above is from the Taco Lab blog and is a example of this creative shanzai – in this case a cell-phone/cigarette pack whose value is in its uniqueness. This got me thinking of all the open projects out there that make it easier to hack things like:

  • TuxPhone – a project to develop open hardware and software for a cell phone.
  • Arduino – an open electronics prototyping platform that’s great for interactive art projects
  • LilyPad Arduino – an open device that is light enough for wearables and e-textile projects
  • William Turkel’s Fabrication Lab – a unique (to my knowledge) humanities lab

Singularity University: Exponential Silliness 2.0?

Ray Kurzweil, who has been predicting “spiritual machines” (AI) for a while now, has been appointed Chancellor of the Singularity University. The Singularity University is based at the Nasa Ames and supported by Google (and Moses Znaimer, another visionary wannabe.) It’s mission is to focus on exponential advances leading to singularities where you get a paradigm shift. The Overview describes the aims of the University thus:

Singularity University aims to assemble, educate and inspire a cadre of leaders who strive to understand and facilitate the development of exponentially advancing technologies and apply, focus and guide these tools to address humanity’s grand challenges.

The University thus seems dedicated to a particular, and questionable view of technological development which looks to a future of dramatic paradigm shifts triggered by these singularities. For example, the goal of the Academic Track “Future Studies & Forecasting” is “cultivating the student’s ‘exponential intuition’ — the ability to fully grasp the magnitude of possible outcomes likely to arise in specific domains.” No room here for modesty or skepticism.

The University is not really a University. It is more of an institute funded by commercial partners and providing intensive programs to graduate students and, importantly, executives. I’m surprised NASA is supporting it and legitimating something that seems a mix of science and science fiction – maybe they have too much room at their Ames campus and need some paying tenants. Perhaps in California such future speculation doesn’t seem so silly. I guess we will have to wait until about 2045 when the intelligence singularity is supposed to happen and see.

But what is the Singularity? The Wikipedia article on Technological Singularity quotes I. J. Good as describing the “intelligence explosion” that would constitute the singularity thus:

Let an ultraintelligent machine be defined as a machine that can far surpass all the intellectual activities of any man however clever. Since the design of machines is one of these intellectual activities, an ultraintelligent machine could design even better machines; there would then unquestionably be an ‘intelligence explosion,’ and the intelligence of man would be left far behind. Thus the first ultraintelligent machine is the last invention that man need ever make.

The key for an intelligence singularity (as opposed to other types) is the recursive effect of the feedback loop when a machine is smart enough to improve itself. That is when we go from change (whether accelerating exponentially or not) to the independent evolution of intelligent machines. That is when they won’t need us to get better and we could become redundant. Such dramatic shifts are what the Singularity University prepares paying executives for and trains graduate students to accelerate.

It is easy to make fun of these ideas, but we need to be careful that we don’t end up confidently predicting that they can’t happen. Kurzweil is no fool and he bases his prediction on extrapolations of Moore’s law. Futurology will always be risky, but everyone has to do it to some degree. For that matter there do seem to be moments of accelerating technological change leading to dramatic paradigm shifts so we shouldn’t be so sure Kurzweil is wrong about the next one. I should add that I like the proposed interdisciplinarity of the Singularity University – the idea is that dramatic change or new knowledge can come from ideas that cross disciplines. This second organizing principle of the University has legs in this time of new and shifting disciplines. We need experiments like this. I just wish the Singularity University had had the courage to include academic tracks with the potential for critical engagement with the idea of an intelligence singularity. Why not a “History and Philosophy of Futurology” track that can call into question the very named premise of the University? After all, a real university should be built on an openness of mind we would call intelligence, not dogmatic certainty in a prediction.

Globe and Mail: The big ideas of 2009

Saturday’s Globe and Mail had a full page on The Big Ideas of 2009. The listed five, three of which have to do with information technology and two with biology.

  1. Do-It-Yourself DNA
  2. The 3-D Revolution (as in 3-D movies and screens)
  3. The Age of Avatars (as in your avatars will become transportable across virtual worlds)
  4. Grow Your Own Tissue
  5. Reality Check for Social Networks (as in Social Networks aren’t getting the advertising and will lose momentum)

These ideas seem to be about the body and space with the possible exception of the 5th which is not really a big idea so much as a correction. I would like to suggest a different list around time:

  1. 3-D Social Year It’s Facebook
  2. Genome Online Networks Technology
  3. DNA Cells Web Tissue Users
  4. 000 Second Time World Human User Sites
  5. Life Canada said Ko using virtual advertising avatars

This list was generated scientifically. I took the text of the Globe story (edited it down to just the titles, text and authors), ran it through the TAPoRware List Words (with a stop word list), and then took the sequence of high frequency words in the order they appeared and broke it into phrases (without deleting any). This is a technique I learned from David Hoover who performed it at the Face of Text conference. It is surprising how often you can find suggestive phrases in a frequency sorted word list. I will let you interpret this oracle, but remember that you read “Second Time” here first. This list is what the Globe author’s really meant for 2009.

As an aside, I should say that the reason I am blogging this today (January 9th) is because Saturday’s paper (January 3rd) was delivered to our house today. I didn’t confuse things as we were travelling Saturday and the paper was cancelled until Monday. When we called the circulation desk they told us other people in Edmonton had had the wrong papers delivered. Here is the note I sent the editors this morning:

 I would like to thank the Globe and Mail for delivering Saturday’s (Jan. 3rd) paper to my house today (Jan. 9th.) As the Globe knows, we are behind in Edmonton and need the chance to catch up with all the timeless opinions gathered. It was particularly kind of the Globe since I hadn’t read Saturday’s edition as I was traveling. I managed to get half way through the paper before realizing that I was reading old news.

I do want to take issue with your list of 5 burgeoning ideas (A 10). Two of “the big ideas” have to do with the compression of space (“The 3-D Revolution” and “The Age of Avatars”) but you neglected the big ideas in the compression of time. I would suggest that the really big idea is the “New News” otherwise known as nNews or iNews. What matters in this day of personalization is what news is new to the individual avatar, and what time they are in (like the burgeoning age of avatars.) In Second Life my avatar wants second news, and today you delivered.

What I don’t understand is why we got Saturday’s paper while others apparently got Monday’s. (This is according to the kind and real human at the circulation desk who told us others got their New News too, but a different edition.) How did you know I was exactly 6 days behind?