Spectator: Mass e-vites can prompt gatecrashing

Well, I’m in the news today. I was interviewed for a story in the Spectator, Mass e-vites can prompt gatecrashing which is about how word of parties circulates quickly on the web leading sometimes to uninvited (and violent) guests. Or it is about how Facebook is dangerous. I have blogged before about Facing Facebook (and privacy), but what strikes me now about Facebook is how it offers an alternative to e-mail. The argument goes like this:

  • Email was developed when the internet (Arpanet actually) was a trusted circle. The net was flat and only people like you and answerable to you were on it.
  • Email doesn’t work on an internet that is broad, global, and open. Spam is just one symptom of the problem of scale.
  • What we need is a messaging system that lets us control who can write us; a system that priviledges the local (in the sense that people in my university have easier access); and a system that lets me use different types of messaging for different purposes (from short announcements to photos to private messages.)

Sounds like Facebook, doesn’t it? Which is why my children seem to use Facebook for communication and email for file transfer (as in moving a copy of a paper to print out to the lab at school.) Unfortunately I can’t move off email the way Donald Knuth did – it is now woven into the work practices of the university. I’m also not comfortable with a commercial organization like Facebook or Google having all my messaging. But I can start moving to private social networks for certain purposes. To that end I set up a private network for my extended family on Ning where we can keep track of birthdays, family photos, and information.

How about an open source project to develop a distributed social network messaging environment that could interface with email, that could be run by individual units, and that could offer control over types and sources of messages?

Cybersyn: Before the Coup, Chile Tried to Find the Right Software for Socialism

Image of Cybersyn Opsroom

In New York for my last f2f meeting of the MLA Committee on Information Technology I got a New York Times with an intriguing article about a Chilean management system, Cybersyn, titled Before the Coup, Chile Tried to Find the Right Software for Socialism.

Cybersyn was born in July 1971 when Fernando Flores, then a 28-year-old government technocrat, sent a letter to Mr. Beer seeking his help in organizing Mr. Allende’s economy by applying cybernetic concepts. Mr. Beer was excited by the prospect of being able to test his ideas.

He wanted to use the telex communications system – a network of teletypewriters – to gather data from factories on variables like daily output, energy use and labor “in real time,” and then use a computer to filter out the important pieces of economic information the government needed to make decisions.

Cybersyn was apparently semi-functional before the coup that overthrew Allende’s government and it was used to help manage around the small-business and truckers strike in 1972. I don’t think the Opsroom pictured above was ever fully operational, but visualization screens were important even if at the time they were hand-drawn slides that were projected rather than computer generated visualizations (see http://varnelis.net/blog/kazys/project_cybersyn on the chairs of the Opsroom.) Beer and the Chileans wanted Cybersyn to help them implement an alternative socialist economy that was managed in real time rather than “free” and chaotic or planned in the heavy handed way of most socialist economies of the time.

Rooting around, I found a good article about Cybersyn and the English visionary designer Stafford Beer from 2003 in the Guardian by Andy Beckett, Santiago Dreaming. It turns out that Beer gave the Massey Lectures in 1971 and they have been reprinted by Anansi as Designing Freedom. He also moved part-time to Toronto in the 80s where his last partner, Dr. Allenna Leonard of Metaphorum still resides. He died in 2002.

Another interesting thread is Fernando Flores who was the political lead of Cybersyn and the person that recruited Beer for the project. After the coup, Flores went to the US and got a Ph.D. in Computer Science collaborating with Terry Winograd, and being influenced by Maturana, also Chilean. That’s right – the Flores of Understanding Computers and Cognition. He is now back in Chile as a senator and supports various projects there.

The common thread is that Beer, Flores and Maturana all seem interested in viable systems in different spheres. They were applying cybernetics.

Obama and the Long Tail fo Politics

I went to a talk by David Theo Goldberg who also heads up the UCHRI (University of California Humanities Research Institute). His talk wasn’t about networked politics, but he repeatedly mentioned flash mobs as a new political phenomenon and then he went on to praise the long blog entry Barack Obama and The Long Tail of Politics by Isaac Garcia of Central Desktop, the company whose wiki-like collaboration software was used by Obama to organize California. The blog entry is one of the best explanations of the Obama phenomenon I’ve come across.

Productivity Illuminated by Email

An interesting story on a study from MIT. Using datamining techniques, researchers looked at corporate email use and draw some interesting conclusions on productivity — measuring information-worker productivity being an area considered particularly difficult, apparently. The specific conclusions presented in the overview aren’t breathtaking, indeed, they rather confirm the sorts of things about people I like to assume, and their broader conclusions sound slightly breathless, but plausibly move beyond mere speculation.

What is most interesting is the appearance of email as a starring player at a time when most people talking about digital communication seem to have given up on it; of further interest would be application of some ideas behind the research to non-email communication.

First found at bettercourse.org (via infovore) where more interesting comments may be found.

Social Marketing wisdom from the cartoonist

cartoon
I just discovered Hugh MacLeod and in the course of browsing his cartoons stumbled on this gem:

Somewhere along the line I figured out the easiest products to market are objects with “Sociability” baked-in. Products that allow people to have “conversations” with other folk. Seth Godin calls this quality “remarkablilty”.

For example: A street beggar holding out an ordinary paper cup cup won’t start a conversation. A street beggar holding out a Starbucks cup will. I know this to be true, because it happened to me and a friend the other day, as we were walking down the street and a guy asked us for some spare change. Afterwards, as we were commenting about the rather sad paradox of a homeless guy plying his trade with a “luxury” coffee cup, my friend said, “Starbucks should be paying that guy.”

Actually, my friend is wrong. Starbuck’s doesn’t need to be paying the homeless guy. Because Starbucks created a social object out of a paper cup, the homeless guy does their marketing for free, whether he knows it or not.

Although I suspect he does. I suspect somewhere along the line the poor chap figured out that holding out a Starbucks cup gets him more attention [and spare change] than an ordinary cup. And suddenly we’re seeing social reciprocity between a homeless person and a large corporation, without money ever changing hands. Whatever your views are on the plight of homeless people, this is “Indirect Marketing” at its finest.

This, along with a recently read post by Doc Searl, leaves me wistfully wondering why I never hear this kind of talk from the marketing people I know. Not that I want to encourange any of them to think up new ways to exploit the homeless.