Soft Skills for Techies

StÈfan Sinclair has blogged an article on Techies getting on-the-job nontech training? by Ed Frauenheim, CNET News.com, Nov. 19, 2004. The article is based on a report by Robert Half Technology on training in nontechnical areas.

Skills such as project management, leadership and communication may be critical for the next generation of information technology (IT) managers, but many employees are not receiving formal education in these areas, a new survey finds.† Nearly half (47 percent) of chief information officers (CIOs) polled said their companies do not provide IT professionals with instruction in business and communication fundamentals. (Press Release, “Knowledge Gap: Survey Finds Only Half of Companies Provide Non-Technical Training to IT Staff”, Nov. 17, 2004, Employment News – Employment Information.)

Like StÈfan, my question is whether such “soft skills” can be taught in typical workplace training? What exactly is it that we want in employees when we hire them? Are the listed skills really “soft” skills or are they deep capacities for ethical work, questioning, and thoughtful communication? These are what the humanities have tried to teach. Perhaps the technical skills should be acquired in the workplace and the human skills acquired at school.

StÈfan also has an interesting entry that summarizes a promised shift in Alberta towards liberal arts education. Will Klien’s Alberta lead the way in a reinvestment in liberal arts education?

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